In today’s digital financial landscape, trust and security are more critical than ever. One of the key tools banks use to ensure both is Know Your Customer (KYC).
VELLIS NEWS
14 Jul 2025
By Vellis Team
Vellis Team
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But what is KYC in banking exactly? It’s the process by which banks verify the identity of their customers before or during doing business with them. Whether you’re opening a checking account or signing up for a digital wallet, you’ve probably gone through a KYC process.
This article breaks down everything you need to know about what is KYC in bank systems: how it works, what documents you need, why it matters for both individuals and businesses, and what could happen if you don’t complete it.
Let’s explore why this seemingly simple process plays such a big role in the safety and integrity of the global financial system.
To understand why KYC is so important, it helps to know where it comes from.
KYC regulations were introduced globally in response to rising concerns about illicit financial activity. These rules are part of broader international efforts recommended by the Financial Action Task Force (FATF), an intergovernmental body that promotes measures to combat money laundering, terrorist financing, and other financial crimes.
Banks, financial institutions, digital wallet providers, investment platforms, and even payment gateway for online casino operators must all comply with KYC regulations. In essence, any institution handling customer funds must verify who their customers are and assess whether their financial behavior poses any risk.
The real power of KYC lies in prevention. Aside from knowing what is anti money laundering, banks and financial institutions ensure security by understanding a customer’s identity and financial behavior to catch red flags early.
From the bank’s perspective, KYC is essential for avoiding legal penalties and reputational damage. From the customer’s side, it’s about ensuring your account and money are protected from misuse.
KYC also reinforces trust in the entire banking ecosystem. When clients know that their bank takes fraud prevention seriously, they’re more likely to continue doing business and share more financial information when needed.
There are three core parts of the KYC process.
This step is where customers submit basic identity documents. For individuals, this often includes a passport, driver’s license, or national ID, along with proof of address like a utility bill. For businesses, this might involve articles of incorporation and a list of beneficial owners.
Once the customer is identified, banks evaluate the risk level based on factors like geography, account type, and transaction behavior. Someone sending frequent international wire transfers may get more scrutiny than someone with a basic savings account.
For high-risk clients, such as politically exposed persons (PEPs) or those in high-risk countries, extra verification steps are taken. This might include background checks or ongoing transaction monitoring.
While exact requirements vary by country and institution, here’s what you’ll typically need:
These documents help institutions confirm that the person or business is who they claim to be and determine the risk associated with serving them.
Traditionally, KYC was done face-to-face at a branch. A customer would bring in their documents, and a bank representative would verify them in person. But with the rise of digital banking, more institutions now use eKYC systems, which allow customers to verify their identities online.
Digital verification can include:
In addition to being more efficient, eKYC is often more secure and scalable.
Failure to complete the KYC process can lead to account restrictions or closures. Banks may:
In extreme cases, non-compliance with KYC regulations can result in legal consequences for both the bank and the customer. This is especially true in jurisdictions with strict AML and counter-terrorism financing laws.
Digital-first banks and fintech platforms have transformed how KYC is done. These companies often lead the way in using AI, facial recognition, and blockchain to securely verify identities. This has resulted in faster onboarding, less paperwork, and broader reach, particularly in regions where traditional banks have limited branches.
Because digital banks must still comply with regulations, they partner with vendors that offer secure, compliant KYC systems. These tools not only verify identity but also help monitor accounts in real-time for suspicious activity.
Despite its importance, KYC can be costly and complex for institutions to implement. There’s a delicate balance between providing a seamless user experience and adhering to stringent regulations. Plus, storing and managing sensitive customer data comes with cybersecurity risks.
Institutions must also ensure that their staff are trained to spot red flags and conduct due diligence properly, especially when dealing with large transactions, cross-border clients, or industries flagged as high-risk (e.g., gaming or cryptocurrency).
KYC laws vary around the world. In the U.S., banks must follow regulations from FinCEN (Financial Crimes Enforcement Network), while in the UK, it’s the Financial Conduct Authority (FCA). In Singapore, the Monetary Authority of Singapore (MAS) oversees compliance.
Multinational banks and digital platforms must navigate these different standards and ensure that their KYC protocols meet local requirements while still being efficient and consistent across borders.
KYC is the foundation of any AML program. It supports:
Without proper KYC procedures, institutions are more vulnerable to fraud, regulatory fines, and loss of customer trust. It’s also an essential step for industries like online gaming that require a gambling merchant account to process funds legally and transparently.
In an age of increasing financial complexity and digital convenience, KYC remains the frontline defense in keeping the system safe and transparent for everyone.
KYC, or Know Your Customer, is a verification process that banks use to confirm a client’s identity and assess their risk profile.
To comply with regulations, prevent financial crimes, and ensure the safety of their operations and customers.
Typically, a government-issued ID and proof of address; businesses may need incorporation and ownership documents.
In most cases, no. Banks require at least basic KYC to open and operate any account.
It depends on the method: manual KYC may take days, while digital/eKYC can be completed in minutes.
Yes, including checking accounts, savings, loans, and business accounts.
Financial Action Task Force (FATF). (2023). Guidance on the Risk-Based Approach for the Banking Sector. https://www.fatf-gafi.org/en/documents/risk-based-approach/banking-sector.html
U.S. Department of the Treasury – Financial Crimes Enforcement Network (FinCEN). (2021). Customer Due Diligence Requirements for Financial Institutions. https://www.fincen.gov/resources/statutes-regulations/customer-due-diligence-requirements-financial-institutions
World Bank. (2020). Know Your Customer (KYC): A Key Element in the Fight Against Financial Crime. https://www.worldbank.org/en/topic/financialsector/brief/know-your-customer
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